FAQ


Q: Is the Squirrel Hill Health Center a “free” or “walk-in” clinic?

A: SHHC is not a free or walk-in clinic. It is designed to serve as a primary care center that offers the highest quality medical care to everyone, whether or not they have health insurance. Our staff is dedicated to making each patient feel at ease in their “medical home,” but we do ask that you call to make an appointment to be seen by one of our physicians, and to choose a physician as your primary care provider. While we are not free of charge, we do have an income based sliding fee scale for those without insurance.

 

Q: If I am not a current patient, can I see a doctor at the health center?

A: The Squirrel Hill Health Center is always accepting new patients. In order to be seen as a patient, you must first make an appointment and choose one of our doctors as your primary care physician. Depending on your insurance, you may need to call your insurance company and establish one of our doctors as your primary care physician. We are not an urgent care center nor do we see patients on a one-time basis. If you need emergency medical attention, please call 911. If you would like to be seen by one of our doctors, please call us at 412-422-7442 to make an appointment.

 

Q: If I don’t have insurance, how much do visits cost?

A: We encourage all uninsured patients to apply for our sliding fee scale.  Any uninsured patient with a household income of 200% of the federal poverty level or below can be approved for discounts on services at SHHC.  Those earning 100% or below the federal poverty level pay the minimum fee of $15 for medical services, $25 for dental, and $5 for behavioral health.  Those who do not qualify or who do not wish to apply for the sliding fee scale will be responsible for paying the full amount for services, however payment plans are available.  For more information, click here.

 

Q: What if I can’t afford my medical bills?

A: We are happy to help you manage your medical bills. You are encouraged to meet with our billing specialist to discuss payment plans and other options that may work for your specific financial situation.

 

Q: What kind of services does the center offer?

A: We offer comprehensive primary care services to patients of all ages, including family medicine, pediatric care, adult medicine, geriatric care, gynecological services, mental health services, pre and post-natal services, blood work and other lab services, family planning, counseling, and dental care.

 

Q: May I just come see your social worker or psychiatrist? If I am not a patient, will your case manager find services for me?

A: We believe that mental and behavioral health services and case management that connects patients to all needed services, are a critical part of best primary medical care. Therefore, we offer those services to our patients, but only after they have first seen and been assessed by one of our physicians, who will help to coordinate the other services that they may require.